Upgrade to a paid plan: 1. Login to your account and click on the Avatar in the top right corner 2. Click on Settings 3. Then click on Upgrade

4. Select the plan and do the necessary payments.

We accept the following credit and debit cards:

• Visa

• American Express

• MasterCard

Formly uses Stripe, a well-established, secure, card payment gateway service to process your payment.

Your credit card will be charged automatically at the end of each billing period. So, if you opt for a monthly plan your card will be charged on the first day of the new monthly billing cycle. If you are on a yearly plan, your card will be charged on the first day of the new yearly cycle.

Formly is billed per-user. So on Gold Plan, 10 users on your account would cost $2900/year when paid annually or $290/month.

We'll pro-rata the cost of the new user. For example, if you previously had 10 users on Gold plan and had paid $2900 annually but then added a 11th user midway through the cycle, we'd immediately charge your card 50% x $290. This would bring the additional charge to $145.

You may remove users, in which case you will not be billed for those users on the next renewal of your subscription.

When upgrading to a paid plan you can pay on a yearly or monthly basis. You can unsubscribe at any time. Your cancellation will be effective at the end of the prepaid period (when the year or month expires), as Formly does not issue refunds for contracts cancelled before the contracted period ends.

Go to Upgrade page, and you’ll see Cancel my subscription. Click this link and then confirm to cancel subscription.

Once the paid plan expires, all your forms will be set to Private mode (not shareable) and you won’t be able to collect further answers – unless you upgrade again. Your results, collected while you were on a paid plan, will always be available in your Results.

1. While logged in, click on the Upgrade

2. Click on the Change Info link in the Payment Details section. Enter and update your credit card or Name on card information in the available fields. Click the Add button to save the changes.

Go to Upgrade, and you’ll see Delete Info under Payment Details section. Click this link and then confirm to remove your credit card information.

1. While logged in, click on the Upgrade.

2. All invoices are available under Invoices section. Click on the one you’d like to download. You can now print it or save it as a PDF.

We have an automated process in place which attempts to bill your card several times over a period of 14 days before we downgrade an account for non-payment. If you get a notification email from our Billing department, and update your billing information before the end of the 14 days, our next automatic charging attempt will be successful and your subscription will carry on without any disruption.

Subscriptions will be billed in U.S. dollars or UK sterling. If you are outside any of these regions (USA or UK), you will be billed in U.S. dollars.

Yes, larger accounts with a substantial number of users (more than 50) can qualify for a volume discount.

We also offer discounts to Education, Healthcare and Non-profit organisations.

Please contact support@getformly.com for more information.

Affiliate program is under development and will be available soon.